Ordering with FireJays Cannabis is simple! Browse our online menu, select your desired products, and add them to your cart. During checkout, provide your delivery address and a valid ID to verify you are 21 or older or 18+ with valid medical card or recommendation. Once your order is confirmed, our team will prepare and dispatch it for delivery. You’ll receive updates on your order status and estimated delivery time.

Delivery times vary based on your location and order volume. Typically, orders within our service area are delivered within 30 minutes to 1 hour from the time of confirmation. During peak hours or for farther locations, ETAs may extend to 1-2 hours. You’ll receive a more precise ETA via email or text after placing your order.

FireJays Cannabis delivers to most areas in Southern California and are expanding quickly to cover all parts. To confirm if we serve your location, enter your address on our website’s delivery page. We’re constantly expanding our reach, so check back if your area isn’t currently covered!

Yes, we have a minimum order amount of $50 for delivery. This helps us provide efficient and cost-effective service to all our customers. As long as your order starts at $50 and you use any promotions or deals that put it under $50, for example after promotion your new total is $25 (originally $50) we will still deliver your order.

We offer delivery right now 7 days a week from 08:00 AM to 10:00 PM and will eventually expand to opening at 7am for deliveries as well. Orders placed outside these hours will be processed and delivered the following day during our operating hours.

Yes, someone 21 or older or 18 with valid recommendation must be present to receive the delivery. Our driver will verify your ID to ensure compliance with California regulations. If you’re unavailable, we can arrange a rescheduled delivery at no extra cost.

We accept cash and major debit/credit cards for delivery orders. Payment is collected upon delivery, and online prepayment options are available in select areas. Using Credit /Debit cards will cost you 5% imposed on you by the processing merchant, not us!

Yes! Once your order is dispatched, you’ll receive a tracking link via email or text. This allows you to monitor your delivery’s progress in real-time and communicate with our team if needed.

If you receive a defective product or encounter any issues, please contact our customer service team within 14 days of purchase. We offer hassle-free exchanges or refunds for defective items and a satisfaction guarantee with options for exchanges, store credit, or discounts on future orders. See our Return Policy for details.

Absolutely. All FireJays Cannabis products are sourced from licensed suppliers and undergo rigorous lab testing to ensure quality, safety, and compliance with California regulations. Lab results are available upon request.